Shipping Policy
israel
Notes and additions
There may be delays in the arrival of the messenger if it concerns remote, small settlements, kibbutzim, moshavim, small community settlements, the Golan Heights area, Eilat, the Arava settlements and settlements beyond the Green Line. In these localities we cannot guarantee the arrival of the courier up to 5 business days
How is home delivery carried out?
The courier contacts you by phone before arrival in order to coordinate his arrival,
Therefore it is recommended to be available after ordering on the website
Well, it is recommended to register an updated phone, a correct address, such as city/town, street number, building, floor, apartment, access code, if any.
If you are not at home, you can confirm to the courier via sms that the shipment is left by the door or in the electrical cabinet, etc.
And in this case the company will not be responsible for any damage and/or loss or other indirect or consequential damage of any kind caused to the shipment as a result.
Is it possible to change the delivery address?
If you want to change the delivery address, you should contact the customer service of the delivery company HFD 03-924-4441
During the hours of operation Sunday-Thursday between 09:00 and 17:00
How do you check delivery status?
To track the shipment, you can check through the HFD shipping company's customer service
03-924-4441 during business hours Sunday-Thursday between 09:00-17:00
I received a defective product, what should I do?
I would like to exchange the order for another item
If you received a damaged product, or a product in a different size than the one you ordered or you want to exchange a product, you can contact us by email: linaparfums2024@gmail.com
Shipping Policy
International
International shipments are sent through Eco Post with a tracking number ,Average delivery time 30 days
Depends on the distance and efficiency of shipping to your country
You can browse the shopping checkout on the list of countries
With your country not listed ,You can contact us to check if we can ship to your country
How is home delivery carried out?
International shipments
The shipment arrives at the post office Close to the address you specified when ordering
How do you check delivery status?
You can use your tracking number to check the shipment status through this website
I received a defective product, what should I do?
I would like to exchange the order for another item If you received a damaged product,
you want to exchange a product, you can contact us by email: linaparfums2024@gmail.com